Southern Electric Customer Services – 0843 487 1858

Southern Electric Customer ServicesSouthern Electric, or SSE Energy Supply Ltd., is amongst the biggest energy companies in the United Kingdom. It is easy to contact Southern Electric customer services by telephone and web, for all issues, complaints, or enquiries. 

The Southern Electric website offers contact numbers, giving specific Southern Electric customer services numbers for several issues. The contact number for general enquiries is 0843 487 1858. 

It is also possible to contact customer service using an online form, or even by chatting to a customer service executive using the Contact Us page. 

Southern Electric customer service is open from 8am to 8pm on Monday to Friday, and from 8am to 2pm on Saturdays, unless otherwise specified. 

Customers contact Southern Electric customer service for the following reasons:

Emergencies

The Southern Electric customer services numbers is 0843 487 1858 for electric emergencies and 0843 487 1858 for gas emergencies (pay as you go meters). All emergency numbers are free calls, and open on 24 x 365 basis. Customers use these emergency numbers to report power cuts or disruption in supply, gas leaks, low quality of power such as low or high voltage, power shut downs, and other emergency situations such as danger of exposure to live connection, risk of electric shocks, and more. For gas leaks, customers can also call the National gas Emergencies helpline 0843 487 1858.

The Southern Electric website offers a complete list of emergency numbers, for specific situations. 

New Connections 

Southern Electric promises competitively priced energy, with flexible plans, and top notch customer service. The helpline number for new connections is 0843 487 1858. The website offers detailed information and telephone numbers for specific areas.

Relocation Queries

A common query made to Southern Electric customer service is relocation requests, or how to shift the utility when changing houses. Southern Electric recommends using online forms to make relocation requests. Nevertheless, it is also possible to contact customer services by phone for this purpose. The telephone numbers are 0843 487 1858 for general connections, and 0843 487 1858 for pay-as-you-go connections.

General Information

For general information, such as billing related information, checking account balance, payment options, refunds, meter readings, tariff plans, and more, Southern Electric has a comprehensive online customer service contact us page, which offers information in a FAQ mode. It is possible to contact Southern Electric customer services directly through the webpages, though it may require having an account and logging in. 

It is also possible to write to Southern Electric customer services at Inveralmond House, 200 Dunkeld Road, Perth PH1 3AQ.