Southern Electric Contact Number – 0843 487 1858

Southern Electric Contact NumberSouthern Electric ranks amongst the biggest energy companies in the U.K., selling competitively priced electricity and gas. As it is the case with any major utility provider, customers and others would want to contact the company frequently for a variety of reasons, and the company has a dedicated Southern Electric helpline, with a strong customer support team to receive calls, answer queries, and resolve complaints.

Contact Procedure

Southern Electric advises customers to first search the website for information on common questions that people ask. If the resolution suggested in the website is inadequate, insufficient, or if the customer wants to query about something not listed in the website, they may contact customer support. The contact us page of the Southern Electricity website lists out the various methods to contact the company, and also the frequent issues for which customers contact the company’s customer support team.

Reasons for Contact

People contact Southern Electric phone number for a variety of reasons, including payment and billing issues, meter readings, online account balance, information on tariffs, and making changes to online account details.

Many customers call Southern Electric phone number to speak to a customer support executive on payment and billing issues, such as to check whether the payment they made has gone through, to seek clarity on, or change direct debit plans, and to seek information on, and claim refunds. 

Southern Electric Contact NumberAnother common group of issues for which customers call Southern Electric contact number is for issues related to bills and meter readings, such as bills not received in time, payments already paid missing from the bill, errors in billing, and other issues. People also call the customer service to give meter readings.

Setting up an online account with Southern Electric allows customers to view their bills and balance online, and make online payments. Customers often seek help by calling Southern Electric contact number to set up an online account, change contact information in the account, and for issues related to the account, such as inability to view previous bills.

Many people, not necessarily customers, call Southern Electric helpline to seek information on tariffs. Customers may want information on the best billing tariff, how to change from one tariff to another, and other related information, whereas non-customers may want information on how to sign up to avail Southern Electric gas or electricity.